Customer Help
Our mission is to provide a great online experienc for you to purchase quality CBD products at the best prices in Switzerland, delivered the next-day.
Below are the answers to the most common questions. Hwever, if your question is not addressed. Please send us an email through the form below.
CBD Orders and Shipping with the SwissPost
No time to waste, ordering CBD from our online CBD Shop is fast and easy. Shop from the comfort of your house with FREE next-day delivery (A=Post) everywhere in Switzerland.
We promise next-day delivery everywhere in Switzerland for all CBD orders placed before 3pm in our online shop.
HOWEVER, plase note that we do not have robots nor drones across Switzerland waiting for you to order. Instead, we partner with the SwissPost, whom guarantees next day delivery Monday through Friday. These means you will not receive packages on Sundays or Bank Holidays.
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Meditation williamsburg kogi blog bushwick pitchfork polaroid austin dreamcatcher narwhal taxidermy tofu gentrify aesthetic.
Meditation williamsburg kogi blog bushwick pitchfork polaroid austin dreamcatcher narwhal taxidermy tofu gentrify aesthetic.
At the moment we only ship within Switzerland.
Returns and Exchanges
CBD product returns are accepted within thirty (30) days after purchase. However, the packaging of the Product(s) must be intact and unopened.
Unfortunately, the delivery costs of Swiss Post for the return of the products shall be borne by the Users.
Refunds will be made through the same method of payment as the purchase was completed. Please note that unfortunately some credit card companies can take several weeks to process a refund. We remain at their mercy for a speedy refund.
Sorry. We all make mistakes. Please send us a picture of the item received or simply return the product to the addres below, using the same packaging we provided. It is very important the product remains unopened at all times.
ENJOOY CBD
Hintere Bahnhofstrasse 8,
8908 Hedingen
Anything is possible. Please send us a picture of the damaged product and package to kontakt@enjooy.ch.
All returns and mail should be sent to the addres below, using the same packaging we provided.
ENJOOY CBD
Hintere Bahnhofstrasse 8,
8908 Hedingen
That is a big problem, since we aim to ship the our CBD products as fast as possible. However, please send us an email as soon as possible at kontakt@enjooycbd.ch. Perhaps we can update the order. Otherwise, please return the unopened package.